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Privacy Policy
Your privacy is important to us. Here's how we protect and handle your information.
Last updated: October 2025
Introduction
GuestGrid is committed to protecting your privacy and the privacy of your wedding guests. This Privacy Policy explains how we collect, use, protect, and share information when you use our wedding photo sharing service.
Information We Collect
Account Information
- Email address (for account creation and communication)
- Password (encrypted and securely stored)
- Event details (weddings, birthdays, parties, corporate events, etc.)
- Payment information (processed securely through Mollie)
Photos and Content
- Wedding photos uploaded by you and your guests
- Videos and audio messages uploaded by guests
- Photo captions and comments
- Guest names (when they choose to provide them)
- Like and interaction data on photos
- Push notification subscriptions (if enabled by guests)
Technical Information
- IP address and browser information
- Usage analytics and service performance data
- Device information (for optimal photo display)
How We Use Your Information
Provide Our Service
Create and manage your wedding photo galleries, enable photo uploads and sharing
Communication
Send important updates about your account, service changes, and support responses
Service Improvement
Analyze usage patterns to enhance functionality and user experience
Security
Protect against fraud, abuse, and unauthorized access to your wedding galleries
Analytics
Understand how our service is used to improve performance and user experience (anonymized data only)
How We Protect Your Data
Encryption & Security
- All data transmitted using SSL/TLS encryption
- Passwords are hashed and securely stored
- Photos stored on secure, monitored servers
- Regular security audits and updates
Access Controls
- Private wedding galleries by default
- Only invited guests can view photos
- You control photo approval settings
- Account access requires authentication
Information Sharing
We DO NOT sell your personal information
We may share information only in these limited circumstances:
Service Providers
We use trusted third-party services (like Supabase for hosting and Mollie for payments) that help us operate our service. These providers are bound by strict confidentiality agreements.
Legal Requirements
We may disclose information if required by law, court order, or to protect the rights and safety of our users and the public.
With Your Consent
Any other sharing of your information will only occur with your explicit consent.
Analytics Provider
We use self-hosted Matomo analytics to understand website usage. This data is anonymized and never shared with third parties.
Your Rights and Choices
Access & Export
Download all your photos and data at any time through your account.
Delete
Delete individual photos or your entire account and all associated data.
Control
Manage photo approval settings and guest access to your wedding gallery.
Portability
Export your photos in standard formats to use with other services.
Opt-Out of Analytics
Enable "Do Not Track" in your browser to opt-out of analytics tracking.
Analytics and Cookies
Matomo Analytics
We use Matomo, a privacy-focused analytics platform, to understand how our service is used and improve user experience.
- Self-hosted on our own servers (no data shared with third parties)
- No data sent to Google, Facebook, or other third-party trackers
- Automatically respects "Do Not Track" browser settings
- IP addresses are anonymized and personal data is not tracked
Cookie Usage
We use minimal cookies to provide essential functionality:
Essential Cookies
Required for login, session management, and core functionality
Analytics Cookies
Help us understand website usage (can be disabled via Do Not Track)
Preference Cookies
Remember your language and display preferences
Data Retention
We retain your account information and photos for as long as your account is active or as needed to provide our services. When you delete your account:
- Deleted events are retained for 30 days before permanent deletion
- All photos and personal data are permanently deleted within 30 days
- Some backup copies may persist for up to 90 days for recovery purposes
- Anonymous usage statistics may be retained for service improvement
- Push notification subscriptions are deleted when guests unsubscribe or events are deleted
Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
Right to Access
Request a copy of all personal data we hold about you
Right to Rectification
Correct any inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data ("right to be forgotten")
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing of your personal data for certain purposes
Right to Restrict Processing
Request limitation of processing under certain circumstances
Children's Privacy
GuestGrid is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you by email if changes are significant
- Post the updated policy on our website
Questions About Privacy?
If you have questions about this Privacy Policy or how we handle your information, we're here to help.
Contact